There is a minor glitch reported on come versions of Windows and Scheduleview. It happens when you start the program, and then it appears as if you never clicked the icon to start Scheduleview. SOMETIMES, if you look closely, in the bottom left corner of the screen, around the Windows start button, you’ll see just a little Grey bar, just right click that and choose to Expand it, or Maximize and you should be good to go. If on the other hand, you dont even see that grey bar, please download this little fix that should solve the problem. Click Here To Download and Run This Windows Fix Ater you download it, double click on it to open and choose the Correct Version of ScheduleVIEW on your computer, and click on that fix.

In Scheduleview we have a couple options for reminding customers of upcoming appointments.
1- We allow you to print reminders for postal mailing.
2- Perhaps the most effective, is Text reminders. Did you know that statistics show that over 90% of text messages get opened within 5 minutes of receipt? Thats too good to pass up! Whats why we partnered with Twilio to send text reminder messages. You’ll need to purchase a yearly feature to allow the integration (currently at $120) a year and Twilio charges less than a penny per reminder (thats WAY less than the postal stamp!). Call us at 866-877-8555 or 941-255-3126 to order.
3- We also allow you to send out email reminders. The problem here is that most email gets marked as spam or never gets opened by the end user. However we’ve created a video on how to set this up in ScheduleVIEW. The other problem here is that not all email accounts are created the same or have the same features and capabilities. You’ll probably end up having to purchase a support plan from us to set this up or troubleshoot ad its very difficult to get all the information needed , IF your email allows sending from third party programs like ScheduleVIEW.

Please watch this video to learn how to setup email reminders.

In version 4 of ScheduleVIEW we introduced the ability to show schedules on a map, so you can add a new appointment close by an existing appointment and to find available time slots near existing appointments.

Everything was working fine, until Google decided that it was going to start charging users for these services. The good news is that most if not all of Scheduleview customers wont be effected. However in order for maps to work correctly and location validation of exiting addresses, you will need to create a Google API key and instert this key into Scheduleview in order to use mapping and location features.

Please watch this video to learn how to create an API key and enter it into ScheduleVIEW.

Your pool service business is important, its your life and blood. Improve your office efficiency, speed of operations, and customer efficiency with Scheduleview Appointment Scheduling Software.
BRB, Ptown
Screen of our main calendar

With Scheduleview, you can look at multiple pool technicians schedule side by side so that when a customer\client calls, you can see what time is available from all your technicians. You can also color code your appointments so that you can see for instance that Green means a New setup, Blue means regular pool service, Yellow means closing up the pool for the season, etc.

One of the neatest features is the Scheduling Map feature. This allows you to view all existing appointments for the day on a map with drop pins, and with a click of your mouse, you can see available appointment times Before and After the existing appointment, so that you can schedule the new customer near an existing scheduled pool service customer.

Our WebSync option allows you to Sync your desktop software to our hosted website and allows you to view your appointments from a smart phone or tablet.

You’ll love our “Service Ticket” feature that allows you to setup a work order form and autofill it with info from the customer and or appointment, then simply check off the services and or supplies used to take back to the office for billing.

We provide you with a FREE 30 day demo to live test our software to see how it can work in your office. Click here: and go to the middle of the page to fill our the form and download your free demo today!

photo by:

The ability to properly control and maintain a medical practice schedule can have a positive impact on the practice as a whole. We all know how difficult it can be to achieve, but a well maintained schedule can increase profitability, patient satisfaction and will make the work life of physicians and staff much easier. Below are four scheduling tips that can make your medical practice run more smoothly.

Be Realistic with Scheduling – While industry standards may suggest a specific scheduling pattern, it is OK to try your own and see what works best. It may not be productive for your office to follow what other offices are doing. Scheduling should revolve around the physician, medical staff and how long a typical exam may take. Certain appointments may take longer than others and of course you don’t want to run behind. That’s where planning ahead and knowing your staff is most crucial. While following industry standards may work for some practices, it doesn’t always work for all. Be realistic with scheduling and do what works best for your practice.

Built in lead-time – Scheduling lead-time can be a very valuable tip for most practices. Let’s say a patient’s appointment is at 8:00 a.m. For some people, being on time means getting there at 7:45 a.m. and ready to be seen. For others, 8:00 a.m. is when the patient gets into the parking lot. To be fair, physicians are known to lose track of time too. It’s why the practice needs to be clear regarding lead times.

Built in lead-time – There are times when a doctor waits for patients to fill out paperwork and office staff to record height, weight and vitals. During these 15 minutes, the doctor could be helping another patient. So an appointment at 8:00 a.m. is now starting at 8:15 a.m. That’s 15 minutes of lead-time. If physicians know there will be lead-time it will help them be able to plan ahead.

Be Flexible and Plan Work-ins – While a booked solid schedule is often good to see, it can mean your hands are tied in case of an emergency. Having all of your practice resources already committed to one thing does not allow a lot of flexibility. Have certain times available for same day appointments. This could mean that you have to schedule a work-in slot a little bit before normal business hours or a little bit after closing time. Many practices allow one to two work-in slots per day.

Be Aware of Variability – Before scheduling a patient, it is best to know your numbers first. That means understanding on average how long an appointment will take. Let’s say a well-child check up on average is 30 minutes long. It may not be wise to schedule 30 minute appointments for everyone. While some appointments will certainly be on time there will undoubtedly be other appointments that take longer. You may run into a case where you are waiting on a family running late or one that cancels at the last minute. Be flexible and be aware of variability. Schedules hardly ever stick to plan.

Remember to Remind Patients – Because the doctors time is so valuable, you don’t want them to be “unproductive” because patients forget their appointments. Use a phone based, or even better yet, a SMS Text reminder service to remind patients of their appointment. Statistics show SMS texts are usually read with minutes of receiving them and is currently the best method of reminders.

Before putting a practice schedule together, make sure you follow these four helpful tips. It can save you a lot of time, trouble and headache in the long run. Our medical appointment scheduling software program should help you solve a lot of your scheduling frustrations.

Next Page →